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Cumbria smiles

Safe in our
hands

Secure Smiles, Expert Care Assured

Patient Safety

Patient care and safety is our priority.  All of our staff undergo 12 monthly Basic Life Support training and we have all of the necessary emergency equipment and oxygen available.

We have a shock advisory defibrillator for the benefit of the local community and our building confirms to fire safety regulations. 

Accessibility

All our operatories are based on the ground floor with wide doors and wheel chair access through out.

Market Leading Products

The practice only uses market leading products which are supported by extensive clinical research, data and evidence based results. This ensures patient satisfaction and safety. We provide a full range of dental implant procedures which are based on more than 20 years of clinical evidence and documentation in this field. All restorative materials used are of the highest quality.

Infection Control

Infection control is of greatest importance and we have a dedicated infection control facility and operative. We comply with the latest cross infection control legislation. This is an ongoing process with regular reviews of current good practice.

The Dental Register

Every member of our clinical staff is registered with the General Dental Council, therefore adhering to their stringent terms and ethics of ‘practising dentistry’. Dentists, dental therapists, hygienists and nurses continually develop and update their skills and knowledge by attending professional lectures, meetings and peer reviews on a yearly basis. This is a requirement to be able to stay listed on the Dental Register.

The Care Quality Commission (CQC)

The practice is registered with the CQC and therefore underlies its exacting rules and regulations. Comprehensive inspections by the CQC will determine if the services at our clinic are safe, effective, caring, responsive and well-led. The last inspection of our practice confirmed that we are in full compliance with all relevant regulations.

Complaints

Here at Cumbria Smiles we provide the best care, if you feel that you have any cause of concern, minor or major, please bring it to our attention as soon as possible so that we could resolve it. We have our Complaints Handling Procedure, which you can be found here.